Saga holidays

Archergirl

We have had a river cruise with Saga cancelled. We booked through a travel agent, they said we can rebook but no incentive was offered to do this. We have also had a land holiday cancelled which was booked direct with Saga, they have offered us a discount if we want to re book.

I wonder if the agent is keeping the river cruise discount?

Alan_Bowen

Ask Saga but I very much doubt it. When incentives are offered, they are for the named passenger only, the voucher cannot be used by anyone else

Archergirl

It's not a voucher it was in the phone conversation....

Westin

https://travel.saga.co.uk/travel-updates/coronavirus-holidays-guests.aspx
Nothing to suggest that there might be an incentive if you allow Saga River Cruising to hold your credit.  They just indicate a full refund.