Waggel Pet Insurance Discussion

Hi,

This is a feedback thread on pet insurance provider:

Waggel

Please share your experience with other MoneySavers. Click reply to take part:
  • Have you experienced problems?
  • How quick did they help?
  • Happy with the overall service/premium?

The feedback comes as part of the Cheap Pet Insurance guide.

Thank you,

MSE Tony
«1

Comments

  • The quote I got was extortionate. £56+ for two cats, no medical history, age 2, for £8000 of cover, no excess. I’ve got a policy due to renew that has equivalent cover, no excess for under £20! 
  • Very expensive. 
    £13.52 for my cat, a moggy no previous health issues. I can get insurance for him for half of that.
    I also looked for my mum's 2 dogs, one was for £53 and the other was for £13. Ridiculously expensive, no thanks.
  • Re Waggel
    very quick to get a quote but one of the most expensive quotes I have had. I  will not be using them.
  • Signed up to Waggel nice and easily and downloaded FirstVet app. Nice price. Cheaper than the bigger names. Awaiting Amazon vouchers from the click through so will let you know. So far so good. Let's hope we never have make use of pet insurance. Thank you for click through
  • Hi, got a nice cheap quote for my pet insurance. Was promised amazon vouchers but they have not arrived? Contacted them twice but no luck yet. 
  • Plumjam
    Plumjam Posts: 73
    First Anniversary First Post
    Forumite
    Just got a quote for £8000 per year cover for my 4 year old Schnoodle (no previous medical conditions).  £48 per month with a £250 excess - they have to be joking!  
    With More Than, I can get £6000 per condition, with no limit on the number of conditions for £13.27 per month.  The excess is £100 plus 20% of the claim so if I claim £6000, my excess with be £240.  Will not be considering Waggel.
  • got to my details asked for my email and my password
  • PLEASE NOTE IF YOU HAVE AN EXISTING POLICY WITH WAGGEL.  I clicked on the link in the current email offering Amazon vouchers, so that I got a quote for my new dog.  The quote was great so I signed up for it BUT I HAVE A CURRENT POLICY ON MY CURRENT DOG.  Her premium of £44+ is due on the 24th of each month.  The new policy starts 1st October.
    Waggel sent me a payment schedule.  THEY WANT TO TAKE £44+ ON 26TH SEPTEMBER AND THEN ANOTHER £44+ ON 1ST OCTOBER - the same date as the new policy premium.
    When I said NO, you must not do that, you must keep the existing policy payment to the 24th of the month, they said their system would not allow them to do this and I had to make the two payments together on the 1st October.  So they expect me to pay nearly £90 for two months premiums within less than a week of each other and will be taking all future payments on the xisting policy some 3.5 weeks too soon.
    NO WAY - INSURANCE OMBUDSMAN IS BEING INFORMED and I am cancelling the new policy.
    No way to treat your customers Waggle!
  • First year without claims so renewal coming up with a few pound rise but you cannot alter your insured amount or the amount you first pay, rather than a car excess, so there is no option to reduce your premiums.
    Also our new pup has been to the vets a couple of times with an upset tummy, which most young dogs will get, but of course that is now classed as a pre-existing condition so just about anything that involves her tummy will not be covered.
    Will probably try Animal Friends who will cover after a couple of years without seeing a vet regarding her stomach.
  • Plumjam said:
    Just got a quote for £8000 per year cover for my 4 year old Schnoodle (no previous medical conditions).  £48 per month with a £250 excess - they have to be joking!  
    With More Than, I can get £6000 per condition, with no limit on the number of conditions for £13.27 per month.  The excess is £100 plus 20% of the claim so if I claim £6000, my excess with be £240.  Will not be considering Waggel.
    I realise this post is a year old, however, thought it may be of use to others.

    I would check that this example with More Than is correct. Usually, it would be 20% of the remaining claim amount after deducting the standard excess. So in your example of £6000 with an excess of £100, it would be 

    £6000
    -£100 excess
    = £5900

    20% contribution toward the remaining amount of £5900 = £1180

    So you would typically need to pay £1280 (£1180 + £100) and the insurance company would pay £4720.

    Just wanted to flag this in case those figures are likely to cause you an issue should something come up. I may be wrong and you may have a deal I have not come across before, but worth a check over.

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