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Santander mobile app

badger09
badger09 Posts: 11,639 Forumite
Part of the Furniture 10,000 Posts Name Dropper
edited 29 January 2021 at 7:12PM in Budgeting & bank accounts
Anyone else having problems with Santander app?
It updated this morning & worked ok. Now I can’t access with fingerprint and when I enter passcode as requested it just ‘circles’ for a few seconds but nothing happens 
EDIT
Please ignore. Working ok now. 

Comments

  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,540 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Working fine for me.

    Android. Huawei
  • AlwaysLearnin
    AlwaysLearnin Posts: 907 Forumite
    Part of the Furniture 500 Posts Name Dropper Mortgage-free Glee!
    I am. App updated yesterday, now it closes down by itself when I try to open it.  Strangely, the widget showing current balance still appears to work...

    Android, Xiaomi
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 29 January 2021 at 8:29PM
    working fine for me on iPhone. App updated yesterday

    If you continue having problems
    1. reboot phone
    2. if that doesn't fix it, delete app and install it again
  • Lightning360
    Lightning360 Posts: 402 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    I'm having no problems on Android.
  • AlwaysLearnin
    AlwaysLearnin Posts: 907 Forumite
    Part of the Furniture 500 Posts Name Dropper Mortgage-free Glee!
    edited 30 January 2021 at 12:14PM
    colsten said:
    working fine for me on iPhone. App updated yesterday

    If you continue having problems
    1. reboot phone
    2. if that doesn't fix it, delete app and install it again
    Tried. App still closing so can't re-register.

    Ho hum, something to look at over the weekend... 

    Thanks

    ETA: working now
  • badger09
    badger09 Posts: 11,639 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks all. 
    As it started working again, I put it down to user error/ ongoing iPhone randomness. Obviously it’s more widespread 
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