DEBT MANAGERS GDPR

Hampton1968

sourcrates said:

You don’t have to jump through hoops here, there are numerous documents that contain your address, your drivers license, or any utility or phone bill.

No matter what the outcome of this, don’t be bullied into paying this debt by this company, ultimately you may have to defend a court claim for it, and let a judge decide if the debt is yours or not.

I have provided 10 pages of proof of address such as p60s, private pension letters but doesn’t seem to be enough for them , I’ve emailed my council for council tax statements so hopefully that will be enough for them 
thank you 

PixelPound

They have to give consequences, basically don't ignore letters.
However remember their investigation will take time, so you don't need to keep bombarding them with more, and they have to be non-committal until that is completed. How long ago did you first raise fraud? 

Hampton1968

nic_c said:

They have to give consequences, basically don't ignore letters.
However remember their investigation will take time, so you don't need to keep bombarding them with more, and they have to be non-committal until that is completed. How long ago did you first raise fraud? 

Not long , only a couple of weeks 

PixelPound

Hampton1968 said:

nic_c said:

They have to give consequences, basically don't ignore letters.
However remember their investigation will take time, so you don't need to keep bombarding them with more, and they have to be non-committal until that is completed. How long ago did you first raise fraud? 

Not long , only a couple of weeks 

They have said the account is on hold until the investigation is done, so you just need to wait until you are contacted again. You have provided sufficient information, if it isn't they will let you know. If they haven't contacted you within 8 weeks, then ask for an update, but their silence is nothing to do with belief, but because an investigation will be need to carried out by the original creditor. So long as the account is on hold, there is no issue. 

Hampton1968

nic_c said:

Hampton1968 said:

nic_c said:

They have to give consequences, basically don't ignore letters.
However remember their investigation will take time, so you don't need to keep bombarding them with more, and they have to be non-committal until that is completed. How long ago did you first raise fraud? 

Not long , only a couple of weeks 

They have said the account is on hold until the investigation is done, so you just need to wait until you are contacted again. You have provided sufficient information, if it isn't they will let you know. If they haven't contacted you within 8 weeks, then ask for an update, but their silence is nothing to do with belief, but because an investigation will be need to carried out by the original creditor. So long as the account is on hold, there is no issue. 

Yes hey said the account will be on hold to let them investigate