Mysterious money appeared in my account

I have just checked my online banking and a substantial sum of money has appeared in my account. The letters by the transaction are SBT which stands for 'Screen Based Transaction' and apparently this is 'A transaction processed by a bank branch on your behalf'. 
I will be going into the branch but not till next Tuesday as its in the next town and I cant go tomorrow. Does anyone have any idea what could have happened here as I have not asked for any transfer and my other accounts both show correct.
Anyone else had this happen and knows what has possibly gone wrong?
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Comments

  • TadleyBaggie
    TadleyBaggie Posts: 6,538 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Someone paid in some cash and either gave the wrong account sort code/account number or it was miskeyed perhaps?
  • Sea_Shell
    Sea_Shell Posts: 9,937 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Just don't move it or spend it!!

    Well not until it's been investigated and found to be genuinely yours.

    It may get recalled automatically by the bank.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.98% of current retirement "pot" (as at end April 2025)
  • swingaloo2
    swingaloo2 Posts: 395 Forumite
    100 Posts Name Dropper
    edited 28 January 2021 at 7:47PM
    Someone paid in some cash and either gave the wrong account sort code/account number or it was miskeyed perhaps?
    I wondered about this but I would have thought it impossible that they would have given a sort code and account number which correspond if they had an incorrect number.  Likewise if the bank had miskeyed I would have thought that they would have double checked the name. I know when I have paid money in branch into my step daughters account they always ask me to confirm her name when I have given the sort code and account number. 
    I shant be touching it or moving it as I'm certain it should not be in there and isn't mine. It has been there since Monday but I only discovered it today  No-one must have missed it yet.
  • greyteam1959
    greyteam1959 Posts: 4,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wouldn't bother going into a branch to find out what's going on.
    They probably know less than you.
    Just leave it alone & things will sort themselves out in time.

  • I wouldn't bother going into a branch to find out what's going on.
    They probably know less than you.
    Just leave it alone & things will sort themselves out in time.

    I thought that they would know who's account they took it from and then could take steps to reverse the payment. Someone somewhere could be relying on that money and is going to be very upset when they think its lost. I also dont want them to think that Ive just sat on it and hoped no-one would nptice.
  • Your banks online system/access will have a method to contact them, send your message to them there, because as previously mentioned the branch staff will only have to ring the relevant depts anyway as they won't be privileged to that info.
  • BrownTrout
    BrownTrout Posts: 2,298 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    how much we talking
  • Just be very wary if you are contacted asking you to authorise a refund of the amount involved.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Just be very wary if you are contacted asking you to authorise a refund of the amount involved.
    If its like the old scams, though not seen them done with in branch transactions, they may even offer to let you keep some of the money for your troubles. 

    Obviously what ultimately happens is that the transactions are flagged as fraud/money laundering so the deposit is reversed and you likely lose whatever it is you transferred out.
  • As long as leave the money alone and notify the bank, you'll be fine. 

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