Garage charge for estimate

2

Comments

  • AdrianC said:
    You've taken the car there and said "Can you fix this?"
    They've spent time - and, yes, probably dismantled various parts - to find the issue.
    The bill to fix is going to be large, so they've phoned and told you.
    You've said "Nah, we'll leave it".

    Yes, I think being paid for their time in diagnosing the fault is perfectly reasonable.
    To put £58 into context, what's their hourly labour charge?
    Costs soon mount up, Adrian has already added £4 to the OP's price of £54
  • fred246
    fred246 Posts: 3,620 Forumite
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    I don't often take my car to a garage but the ones I would take my car to wouldn't charge. Giving quotes is just part of running a business. I have had jobs done and been told it's free. If it only takes a few minutes they won't charge. If they were going to charge they would ask you first.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
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    I'm on commission... <grin>
  • caprikid1
    caprikid1 Posts: 2,405 Forumite
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    I think there is a difference between give a quote to change x and diagnose the problem and give us a quote.
    The garage is not a free diagnostics service to then go to the local motor factors and fit the item themselves.
  • Lomast
    Lomast Posts: 865 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I agree they have not charged to estimate they have charged for diagnostics 
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
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    I suspect they charged you because you 'declined work once or twice before'.  Imo they still should have given you prior notice of a possible charge
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • facade
    facade Posts: 7,497 Forumite
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    £458 for a fuel gauge???

    Just zero the trip when you fill up and fill up again every 200 miles or so.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
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    No way I would have paid £458 to fix fuel gauge either. How did we manage without them? My 1996 ninja doesn't have a gauge and I haven't run out of fuel in the 11 years I've had it
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • IvanOpinion
    IvanOpinion Posts: 22,540 Forumite
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    £54 is about 20-30 minutes of a mechanics time.
    Past caring about first world problems.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
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    £54 is about 20-30 minutes of a mechanics time.
    It's £45+vat, so 20min would be £135/hr, 30 min would be £90/hr - either's possible at a main dealer, depending on location and brand.
    At a non-dealer, more likely 45min at £60/hr, unless it's somewhere with very cheap labour rates, then it may be an hour.
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