We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

SCS delivery chaos

Can I claim compensation regarding ridiculous delivery time for my 2 sofas. I ordered them in August 2020, with expected delivery date in November 2020. That date was deferred to 04/01/21, then deferred again to 21/02/21, and now has been pushed back to - "We’re expecting to receive your furniture on 07/03/2021"

Comments

  • You aren't entitled to any so it's not about claiming as such, but there's no harm in asking.  From the numerous similar situations described on here, there are clearly major difficulties getting hold of materials, delays to manufacturing processes and then problems with distribution.  It's not ridiculous, you ordered these items in the midst of a pandemic, so it was reasonable to assume there might be delays.  You can of course cancel your order and get a full refund.  If you don't want to do so, you'll just have to be patient.
  • robatwork
    robatwork Posts: 7,339 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I remember Gary Jacobs on the radio years ago (sadly missed), an excellent consumer lawyer and broadcaster. He always said to insert a clause when buying furniture suites to make "time of the essence". Otherwise they can pretty much push you back until the end of time. It's very common with all these sofa sheds unfortunately.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.