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Smart meters

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I currently have British Gas smart meters (which have been installed for about 5 years). If I switch to EON, would the meters be compatible ? I don't want to have to start submitting meter readings again. 

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  • TadleyBaggie
    TadleyBaggie Posts: 6,609 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Are they SMETS 1 or 2?
  • niktheguru
    niktheguru Posts: 1,487 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They'll be smets1, so unlikely but worth asking eon if they would be able to read a British gas smets1 meter. I suspect they'll say no.
  • TadleyBaggie
    TadleyBaggie Posts: 6,609 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Even switching with SMETS 2 isn't that smooth, when I switched from EVO to Octopus the SMETS 2 electric meter went dumb for a few months.
  • How do I even know what type of meter I have ? (This is just too hard, it should be easy to switch)
  • Hi,
    if smart meters don't work on switch, just be sure to supply readings to provider every month.
  • Adrian510 said:
    How do I even know what type of meter I have ? (This is just too hard, it should be easy to switch)
    The date of installation is key here. SMETS2 meters started to be rolled out in a big way in 2019. SMETS2 meters connect to a central hub which makes it possible to switch suppliers. The ‘good news’ is suppliers are in the process of sending out firmware updates to SMETS1 meters which then be ‘adopted and enrolled’ by the DCC (the central hub). You can check whether your meter has been enrolled by looking to see if the N3rgy.com website can access your meter data. All you need is your MPAN and GUID off the bottom of your IHD - access via I am a Consumer. If data is visible, then your meter should stay smart which you switch suppliers.
  • JohnB47
    JohnB47 Posts: 2,668 Forumite
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    Adrian510 said:
    How do I even know what type of meter I have ? (This is just too hard, it should be easy to switch)
    I haven't got one but if you have a good look at it, you should be able to see a Make and Model number. Look at the smart meter itself, not the In Home Display (IHD). Do an internet search for 'images of smart meters' and you'll see loads with clearly identifying markings. Post back with what you've found and loads of people may be able to help further. Have you tried asking EON?

  • JohnB47 said:
    Adrian510 said:
    How do I even know what type of meter I have ? (This is just too hard, it should be easy to switch)
    I haven't got one but if you have a good look at it, you should be able to see a Make and Model number. Look at the smart meter itself, not the In Home Display (IHD). Do an internet search for 'images of smart meters' and you'll see loads with clearly identifying markings. Post back with what you've found and loads of people may be able to help further. Have you tried asking EON?

    Not that easy; for example, L&G produce an E470 meter in both versions. That said, as there were no SMETS2 meters in 2014,  what you are suggesting is somewhat academic.
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