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worth getting E.on smart meter if I'll be switching in july?

curlytop12
curlytop12 Posts: 1,229 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I keep getting messages to get my meter changed from E.on. This would be a smart meter, which i don't mind.
But, I'll be doing a comparison in july, and may not continue with E.on, would the new meter be compatible with other providers?
thanks

Comments

  • I keep getting messages to get my meter changed from E.on. This would be a smart meter, which i don't mind.
    But, I'll be doing a comparison in july, and may not continue with E.on, would the new meter be compatible with other providers?
    thanks

    All suppliers are now fitting SMETS2 meters which are independent of suppliers. These meters connect to The Data Communications Company (a quasi Government central hub). All suppliers are registered DCC Users which means that they can access your DCC data when they become your supplier. If you change from E.oN to another supplier the new supplier becomes responsible for your meter;ie, it is required by Ofgem to resolve any issues that you might have.
  • kdotdotdotdot
    kdotdotdotdot Posts: 329 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 24 October 2023 at 4:53PM
    I keep getting messages to get my meter changed from E.on. This would be a smart meter, which i don't mind.
    But, I'll be doing a comparison in july, and may not continue with E.on, would the new meter be compatible with other providers?
    thanks

    ie, it is required by Ofgem to resolve any issues that you might have.
    OK, but that doesn't answer the question.  Does this mean that switching to another supplier would (in general) be straightforward, or would it be better to get the new supplier to install the smart meter?  I'm asking because I'm in the same boat as the OP: I'm planning to switch from EON to British Gas (apparently cheaper according to comparison sites) and can't decide whether to let EON install a smart meter or wait till BG are my supplier.

    Great that Ofgem insist the new supplier resolve any issues, but it's better that there aren't issues to resolve in the first place.
  • Zellah
    Zellah Posts: 303 Forumite
    100 Posts Name Dropper Photogenic
    I keep getting messages to get my meter changed from E.on. This would be a smart meter, which i don't mind.
    But, I'll be doing a comparison in july, and may not continue with E.on, would the new meter be compatible with other providers?
    thanks

    Assuming E.ON fit the latest smets2 meter, then yes it will be compatible with other providers assuming they support smart meters (the 'big 6' certainly do). I had smart meters installed from E.ON in Dec 2019, then I moved to EDF last Summer and they've continued to work in full smart mode with EDF as well. 
  • The_Groat_Counter
    The_Groat_Counter Posts: 481 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    edited 24 October 2023 at 4:53PM
    All suppliers are now fitting SMETS2 meters which are independent of suppliers. [...]

    Just wanted to check - is this is now 100% the case, i.e. all smart meters that are now being fitted by all suppliers are SMETS2?
  • Dolor said:
    All suppliers are now fitting SMETS2 meters which are independent of suppliers. [...]

    Just wanted to check - is this is now 100% the case, i.e. all smart meters that are now being fitted by all suppliers are SMETS2?
    https://smartenergycodecompany.co.uk/download/9183
  • curlytop12
    curlytop12 Posts: 1,229 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    spoke to EON today, they won't guarantee a SMETS2, will only say they " mostly" fit this newer version.

  • curlytop12
    curlytop12 Posts: 1,229 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 24 October 2023 at 4:53PM
    All suppliers are now fitting SMETS2 meters which are independent of suppliers. [...]

    Just wanted to check - is this is now 100% the case, i.e. all smart meters that are now being fitted by all suppliers are SMETS2?
    Apparantly not , EON just said they "mostly" fir them, but won't guarantee it. They told me NO supplier will definitely fit them either.
  • E.ON_Company_Representative
    E.ON_Company_Representative Posts: 806 Organisation Representative
    Part of the Furniture 500 Posts Name Dropper Photogenic
    spoke to EON today, they won't guarantee a SMETS2, will only say they " mostly" fit this newer version.

    Hi curlytop12, hope you're well.

    I've just queried this with one of our Smart Metering Compliance leads and have received the following

    The vast majority of what we install is Smets2, this is our default offering. Only by rare exception are Smets1 meters installed now.

    We don’t publish the actual volumes externally on each meter type installed, this is only shared with Ofgem in our annual reporting.


    This goes along with what I was thinking anyway but good to have actual confirmation. As it mentions only in very rare circumstances would we install a SMETS 1. If you wanted to, you can also check with the installer on the day.

    Thanks, Matt
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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