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Unable To Play Videos On Google Drive, Shows Error “Whoops! There was a problem playing this video”

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Hello everyone. I am unable to play videos saved on my Google Drive. Every time I am trying to play videos from Google Drive it shows the error “Whoops! There was a problem playing this video”. I don’t know why this is happening.  Any suggestions will be greatly appreciated.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Video format unsupported on whatever device you are using or wrong defualt player .
    Faulty upload .
    Download and try .
  • Try VLC perhaps
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Thanks for replying. I have checked the file format and it is supported on Drive. The video does play after I download it, so it doesn't look like a faulty upload. 

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 January 2021 at 2:49PM
    What format and what player are you using to stream ,on what PC Phone Tablet >>
    Drive itself is not a player .
  • HereToday
    HereToday Posts: 547 Forumite
    Seventh Anniversary 500 Posts Name Dropper Combo Breaker
    Hello everyone. I am unable to play videos saved on my Google Drive. Every time I am trying to play videos from Google Drive it shows the error “Whoops! There was a problem playing this video”. I don’t know why this is happening.  Any suggestions will be greatly appreciated.

    Just out of interest, does the same thing happen if you open the page in Private/Incognito Mode? 

    Google Chrome:

    1. Start Google Chrome.
    2. Press the keys Ctrl+Shift+N simultaneously on your keyboard.

    Mozilla Firefox: 

    1. Start  Firefox.
    2. Simultaneously press the keys Ctrl+Shift+P on the keyboard.

    Microsoft Edge:

    1. Start Microsoft Edge.
    2. Press the keys Ctrl+Shift+P together on your keyboard.

    Internet Explorer:

    1. Start Internet Explorer.
    2. Again press the keys Ctrl+Shift+P simultaneously.

    Opera Browser

    1. Start Opera.
    2. Press the keys Ctrl+Shift+N at the same time.
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