18mo after moving into new build, told our garden fence temporary, will now lose 31.5msq

moneymattersnatter

Just so everyone knows, nothing is happened!  One apology (as no update) and that's it! 
I promise to come back as soon as I know more.  
Thanks again for your input when I was most stressed. I hope you're all keeping well. 

Notnewnotold

You realise we are all on tenterhooks here OP? 

Thanks for the "no-update update" though - more than a lot of people would do... and the final outcome could be useful for others as well as fascinating for us 

anteguardian

Thank you for keeping us updated. We’re rooting for you!

UnderOffer

Yes, hope it all gets resolved. 

gingercordial

moneymattersnatter said:

Just so everyone knows, nothing is happened!  One apology (as no update) and that's it! 
I promise to come back as soon as I know more.  
Thanks again for your input when I was most stressed. I hope you're all keeping well. 

Thank you for the update even though there was nothing to say!  You're not obliged of course but as a reader it is always nice to know how things pan out (and useful for others in the future of course).  Hope you are able to forget about this and relax at least from time to time.

bsms1147

Only just found this thread, fascinating! Good luck and do keep us updated.

Hannimal

Just read this now, what a thread! Who needs netflix

mattyprice4004

Just read this from front to back - what an absolute pain in the posterior. 
I wish you all the best, but I have a feeling it'll all turn out alright in the end. It's just something you really don't need!

3card

moneymattersnatter said:

My goodness, on Wednesday when I was so stressed out and told we weren't covered under Home Insurance for boundary disputes, you (and mumsnet) were absolute lifelines, and continue to be, even now we've got legal support!  I'm here to the end, don't you worry!  I rang NHBC and Consumer Code for Home Builders who both say they'll support us - if the developer doesn't manage this within their code of conduct.  The attempt to gaslight is dubious, but without effect so we'll just have to walk this out.
I actually just got an email from the Customer Services manager confirming the management team will outline options and timeframes by next Friday (or sooner), that no works have been or will be instructed without our knowledge.  It was a lovely email.  I actually feel really sorry for the CS guy, but then I remember he's being paid to manage this - none of us are! 

Im following this thread with baited breath and totally support the good smaller guys fighting the bigger bad boys so good luck
Im only commenting to point out that the CS manager said that no work would be instructed without your knowledge. I do hope they mean it wont happen without your permission as well

Good luck

welshmoneylover

I’m on pins here. Rooting for you OP all the way .. x