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Bluetooth disappeared from Lenovo Laptop
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Ballard
Posts: 2,980 Forumite

My laptop is a couple of years old and works perfectly well but I've turned it on this morning and it claims that it's not a Bluetooth capable device. I have used Bluetooth on it since I bought it so I'm at a loss as to why it's suddenly not available. I haven't changed any settings and the last update was on 13th Jan 2021.
I have an adaptor for a Logitech wireless keyboard and that is still working fine.
It'll be a pain if I can't fix this before starting work again on Monday so any advice will be welcomed.
Edit: I have tried rebooting and turning it off and on again completely without success.
I have an adaptor for a Logitech wireless keyboard and that is still working fine.
It'll be a pain if I can't fix this before starting work again on Monday so any advice will be welcomed.
Edit: I have tried rebooting and turning it off and on again completely without success.
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Comments
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If Windows 10, cCheck notifications - the "speech bubble" symbol bottom right on the taskbar. Click that and you can see whether Bluetooth is on or off. You can turn it on from there.
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Neil_Jones said:If Windows 10, cCheck notifications - the "speech bubble" symbol bottom right on the taskbar. Click that and you can see whether Bluetooth is on or off. You can turn it on from there.0
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Full model number?0
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I have found the answer from the below website:
"Bluetooth is not available on this device" - Microsoft Community
Specifically I restarted some services:
Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.
Thanks for the help and hopefully this is the end of it.1
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