How much to replace a damaged gas meter?

jefaz07

Phones4Chris said:

Whilst I'm not going to dispute what you say, obviously, surely the supplier hasn't a clue where the old meter was, especially as Cadent have already moved the supply and if the OP's Gas safe Engineer sorts out his internal pipework.

That’s what I’m saying. You’re paying for the internal work anyway so do that first THEN get the supplier around. Where all they have to do is install a meter to existing pipework/bracket.  You can even chase a Cadent lad in the street who may give them the stuff for free. I’ve had it happen to me before when I was on patch. 

tallac

Just to conclude, all sorted now. The smart meters (both electric and gas) have been installed successfully and without issue. I wasn't on site when the installer was fitting them but I rang my energy company who looked at the notes and said the installer said it was all successful and no issues. They did spot that the engineer didn't provide a gas meter reading and so they took the reading from me (the same reading it has been for months as the gas valve has been turned off).

Anyway, all sorted and no extra costs involved :-)

tallac

Phones4Chris said:

Was the input supply moved as part of the renovations? Cadent obviously know the old meter was damaged, but they may not give a monkeys. If you are applying for a smart meter (noting the comment that you need an electric smart meter for it to work) then the old meter would be scrapped anyway, so they may not give a hoot that it's damaged. I'd get on with smart meter replacement requests and when they come to install the gas meter if they say anything about paying for the damage I'd just say I'm not sure at what point that damage happened, whether it was when the supply was moved or by the renovators before that. If they send you a bill, that's when I'd try to wriggle out of it by saying the old meter would be scarp anyway, so why do I have to pay. If you can't wriggle out of it, just pay up, but don't volunteer to pay first!

Oh, one other very relevant point, did you take a meter reading at the time the gas was turned off when the renovations started?

This is exactly what happened in the end. Neither Cadent nor the energy company blinked an eye about the damaged meter. It all got logged onto the system as normal without me having to pay anything else.

rp1974

Great result,in the end after the potential palaver.

tallac

jefaz07 said:

Unfortunately they will class it as a move. You may get lucky of course. Every-time I’ve seen a meter move done the internal works are entirely at the cost of the homeowner unless it was part of the quote. 

So the meter position as is now (the new one) won’t be where the old one is hence classed as a move. 

I work for a network and I’m a GSI and this is what I’ve seen most times mate. 

But this is what I said in the opening post, the gas supply line was moved by Cadent because I went through the proper process of moving the gas meter. I paid the large sum of money to Cadent to do this. Their service covers moving the gas supply line (which they did) as well as moving the gas meter (which they couldn't/wouldn't do due to the damage).