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UPDATE 2022: HELP -False Personal Injury Claim

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  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    tasticz said:
    Churchill needs to pass it to the fraud department who can do what needs to be done to defend the case.
    In most cases third party fraud is dealt with by the claims department themselves, first party fraud tends to that which is passed to the fraud department. 
  • Elliott.T123
    Elliott.T123 Posts: 245 Forumite
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    m344 said:
    Hi all.

    Late I know but wanted to update you. First of all, thanks for your advice.

    The third party submitted an "independent" witness statement and I found proof they were friends going back 10 years+ and was all made up. I'm talking pages of proof -the witness would have been at work that day etc and had I hard evidence they were bff's. Videos, pictures the lot. My insurer passed this on and heard no answer from the third party. It literally went dead for a year so they have recorded its as a non-fault claim.

    But I'm wondering if the fact they could prove fraudulent information had been given means I could have it struck off instead of non-fault? It was clearly fraudulent but is it fair that they have still called it a "claim". I've seen other cases with the exact same strong evidence get struck off people's records.

    For those that said leave it to Churchill -a big no no. They were rubbish and had to be spoon fed the information. A simple google search of the witness and third parties name lead me to everything which apparently Churchill could not do. While recording to as non-fault they also it could also be reopened in three years if they hear back blah blah blah. I think I should challenge them and wondered if anyone has any advice? Since I have proof it was made-up I recon I am in a strong position...
    I am no expert but I highly doubt you will be able to have it fully struck off, although the extra personal injury may have been fraudulent the fact that a collision did occur is fact. So the insurers will have recorded the collision.
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