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Delays with House Sale - what should I do?
Tammer
Posts: 403 Forumite
Hi,
I am the PoA acting for my mum and am selling 2 of the properties she owns.
One is in England and has had an offer made and I have accepted it. There is no chain.
I am using DC Law for the conveyancing. I cannot get through to them on the phone and they take a long time to reply to emails (or don't at all).
When I look back through my emails, I see that I appointed DC Law on 20 August (after the offer was accepted) so 5 months have passed. I am not an expert but this seems unnecessarily long and is effectively costing my mum money.
I am starting to think that I should terminate the contract with DC law, without any payment from me, and appoint another firm that has capacity to do the legal work in a 4 week period.
I feel a bit alone in this and don't really know what to do. Does anyone have any advice?
S
I am the PoA acting for my mum and am selling 2 of the properties she owns.
One is in England and has had an offer made and I have accepted it. There is no chain.
I am using DC Law for the conveyancing. I cannot get through to them on the phone and they take a long time to reply to emails (or don't at all).
When I look back through my emails, I see that I appointed DC Law on 20 August (after the offer was accepted) so 5 months have passed. I am not an expert but this seems unnecessarily long and is effectively costing my mum money.
I am starting to think that I should terminate the contract with DC law, without any payment from me, and appoint another firm that has capacity to do the legal work in a 4 week period.
I feel a bit alone in this and don't really know what to do. Does anyone have any advice?
S
0
Comments
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What are the buyers up to? Assuming you sold via estate agents, what are they saying? Although lack of contact is poor, the hold-up isn't necessarily with your lawyers.2
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The estate agent has said that they have been chasing DC Law too for a while and had to escalate to a manager to get a little info from them before xmas. DC Law are the lawyers that the estate agent website suggests when you use them so I think they may be careful with what they say.
The DC Law web portal has had "buyer's solicitor queries" flagged for several weeks and I only got an email from DC law with some rudimentary questions from the seller's lawyer via DC law this week, which I replied to but haven't heard anything further.
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We get lots of complaints about DC Law on this forum. Their Trustpilot reviews also reveal that your experience with them is a very common one.
The EA recommends DC Law to you because they get paid to, not because they think they are great solicitors. Never hire a solicitor based on EA advice, always do your own research.2 -
This is the lesson I have learned the hard way. I am trying to carry out damage limitation now though as things are still in play.moneysavinghero said:We get lots of complaints about DC Law on this forum. Their Trustpilot reviews also reveal that your experience with them is a very common one.
The EA recommends DC Law to you because they get paid to, not because they think they are great solicitors. Never hire a solicitor based on EA advice, always do your own research.0
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