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Unauthorised transaction

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  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Armorica said:
    You authorised the transaction?
    Re-read the OP's OP. The OP authorised a payment in respect of the order placed in December. The retailer cancelled this order ("the online company cancelled the transaction"). The payment taken by the retailer for the goods it supplied in January was not authorised by the OP.
  • Hi guys just an update,sent the item back and had a refund today.
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