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HSBC BRANCH CLOSURES

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We have seen that the branch our account has been with for over 50 years is closing in July.

Payment details, direct debits, cheques, credit cards etc all revolve around the acct number and sort code for the branch that's closing.

Anyone know if HSBC will automatically transfer our account to another branch and issue us with a new sort code/account number plus new credit card/debit cards/ cheque books, or will we be required to make these arrangements?

Comments

  • adamp87
    adamp87 Posts: 899 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I don’t think they do do they? We’ve had 4 banks close down nearby and unless I’ve missed something I don’t believe any of our details have changed. Certainly you wouldn’t have to do that if so, they’d sort that out
  • blue.peter
    blue.peter Posts: 1,358 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Well, FWIW, my mother's local Halifax branch closed a year or two ago. Her account was transferred to a branch in the next town. Neither her sort code nor her account number changed. Similarly, my local TSB branch closed in October. Neither my sort code nor my account number changed as a result.

    Anyway. as @adamp87 says, it's not your problem. HSBC will make any changes they require.
  • MDMD
    MDMD Posts: 1,552 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    The sort code nowadays is purely a routing number for the banking system- they don’t have any records held in branches anymore.
  • Zanderman
    Zanderman Posts: 4,870 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Anyone know if HSBC will automatically transfer our account to another branch and issue us with a new sort code/account number plus new credit card/debit cards/ cheque books, or will we be required to make these arrangements?
    Neither.  Your sort codes and account numbers will stay exactly the same.  Stop worrying!
  • There is already a thread on this:

    https://forums.moneysavingexpert.com/discussion/6233517/hsbc-closes-82-more-branches#latest

    As for sort codes, I actually had two HSBC accounts. One I created online and I received a central sort code, another I opened in branch where I received a local sort code. My father held an account at a closed HSBC branch, the details did not change.
  • Zanderman
    Zanderman Posts: 4,870 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    There is already a thread on this:

    https://forums.moneysavingexpert.com/discussion/6233517/hsbc-closes-82-more-branches#latest

    As for sort codes, I actually had two HSBC accounts. One I created online and I received a central sort code, another I opened in branch where I received a local sort code. My father held an account at a closed HSBC branch, the details did not change.
    The other thread is the better one about branch closures.
    This one, despite the title, is really just about worrying about whether account details change when a branch closes. 
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