Default removal query

sourcrates

badwidcash said:

Hello I wondered if anyone could offer me some advice. Back March 2014 I defaulted on a loan to which I have paid off on March 2018. Now my default should have been removed last year March as that would have been my 6 years financial jail time complete. However according to check my file, the default will remain until August 2022. I was horrified by this and called the company immediately who agreed it was a mistake and I would have to make a complaint via my credit reference agency who would contact them to remove it. Now for some stupid reason a person in the office has told my credit agency the default against my name is correct and therefore I cannot appeal. This happened on two occasions. I went mad, I called the company again and asked them why they were doing this I told them they have an obligation to remove it and again I was told it would be removed and it hasn’t. I’m so fed up, I’m not trying to get credit or anything but I have literally worked my behind off to clear the debt and they do this to me. Is there anyone I can complain to against this company for them to get rid of this smear against my name? Any advice is much appreciated. 

Kind regards 

Best to start a new thread instead of tagging onto someone else's, you should write a formal complaint to whoever it concerns, stay off the phone, they have 8 weeks to investigate and provide a final response.
If you remain unhappy, escalate to the ICO who deal with all data complaints.