Eurostar voicher

Adamskiodp

Hi all,

I hope everyone is safe and well?

I can’t find a definitive answer so I’m hoping someone on here can help.

Due to Covid travel restrictions last May, we had to cancel a trip to Amsterdam booked directly with Eurostar, return train and hotel deal. 

They gave us a voucher for the total amount which expires end of April this year. Due to the continuing travel restrictions imposed by the UK and Dutch governments, I can’t see us going anytime soon.

Am I entitled to a full refund? I’m particularly worried after reading news reports of Eurostar having financial troubles.

Thanks for any info.

Thrugelmir

What have Eurostar said? 

Alan_Bowen

It sounds as though you bought a package holiday and all such sales must be financially protected against failure. Eurostar Holidays is a member of ABTA so if it all goes pear shaped, then you will get your money back

Adamskiodp

Alan_Bowen said:

It sounds as though you bought a package holiday and all such sales must be financially protected against failure. Eurostar Holidays is a member of ABTA so if it all goes pear shaped, then you will get your money back

Thanks Alan.
It was a package holiday. If I can’t book another holiday (that can be enjoyed in the normal sense), before end of April, I’ll ask for a full refund.

Adamskiodp

Refund requested today and agreed, hopefully money back in 7-10 days.

Alan_Bowen

Pleased to hear it.

Credz4

Did you get your refund?  I'm trying to get hold of Eurostar for same reason but visiting France.