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Breach of customer data (bank details)
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Well given that it will be the insurance company that enter the account details for the DD to be set up. No bank error at all.Mickey666 said:Imagine two scenarios:
1 - bank/someone makes an error and a customer's account is wrongly debited. Customer notices within days, notifies bank, bank immediately refunds the money and fixes the problem.
2 - bank/someone makes an error and a customer's account is wrongly debited. Customer notices after THREE YEARS, notifies bank, bank immediately refunds the money and fixes the problem.
Which scenario deserves what compensation?
Neither is worthy of any compensation from the bank. Now Insurance company, who knows how generous they are feeling.Life in the slow lane1 -
How on earth wouldn't you notice that? It's negligent not to keep an eye on your accounts, so I'm amazed they're refunding it all.
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