We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Breach of customer data (bank details)

2»

Comments

  • born_again
    born_again Posts: 21,464 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Mickey666 said:
    Imagine two scenarios:
    1 - bank/someone makes an error and a customer's account is wrongly debited.  Customer notices within days, notifies bank, bank immediately refunds the money and fixes the problem.  
    2 - bank/someone makes an error and a customer's account is wrongly debited.  Customer notices after THREE YEARS, notifies bank, bank immediately refunds the money and fixes the problem.  

    Which scenario deserves what compensation?
    Well given that it will be the insurance company that enter the account details for the DD to be set up. No bank error at all.
    Neither is worthy of any compensation from the bank. Now Insurance company, who knows how generous they are feeling. 
    Life in the slow lane
  • How on earth wouldn't you notice that? It's negligent not to keep an eye on your accounts, so I'm amazed they're refunding it all.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.