Allay still charging 24%
in Reclaim PPI & other insurance
3 replies 81 views
I signed the online documents for Allay in August 2019. (After the fees cap). I got my refund from Clydesdale the other day (with 20% tax taken off the interest) and an invoice from Allay followed shortly after. They are charging 24% on the whole amount. Shouldn't they be charging 20%? Also should their fee be based on the whole amount or the amount after tax?
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