X-O.com any good as share dealing platform?

philng

I use IWEB and happy with it but notice new accounts now have £100 set up fee v the £25 I paid when opening. Looking for a cheap platform for son & on first look X-O.com looks one of the cheapest but is it any good?

jjdc

I can highly recommend freetrade.io

App based, modern platform. Lots up updates over last 12 months which have greatly improved it.  

It's free to use, hence the name. The more interesting shares require their premium account at £9.99 a month. Doesn't have the in-depth research documents you'd find on other platforms

ISA is very good value at £3 a month too. 

I'm hoping to switch my sipp away from interactive invested which is clunky and has poor customer service, just waiting for them to allower employer contributions first

Thrugelmir

X-O is basic with no frills. However works extremely well. Trading desks are easy to contact by phone and broader general support is quick and efficient. Not the cheapest but you get what you pay for. 

where_are_we

I have had their ISA for a few years - no problems, good value - I hold ETF`s and investment trusts in it.

Notepad_Phil

x-o is fine if the intention is only to hold UK listed shares, Gilts, Bonds, Exchange Traded Funds and Investment Trusts rather than what some may perceive as more mainstream investments i.e. OIECs and Unit Trusts. So if you think there is chance that they will want to hold those types of assets then iweb might be the better option as they may otherwise have to pay the £100 at some future date anyway.

pafpcg

My partner & I have had a joint share-dealing account at X-O, part of the Jarvis Investment Management group, for about a year (as a replacement for an account with SVS after it went into administration).  Like Thrugelmir, we've had no problems and been favourably impressed with the support.  The on-line account system is idiosyncratic but it works!

If only we'd opened our share-dealing account ten years ago at Jarvis X-O rather than at SVS.....

Alexland

Our kids had Jarvis XO accounts but last year they extended the £50+vat S&S ISA closure fee to also include JISAs (updated the charges table on the website without notifying customers so very sneaky) so I complained and they allowed me to transfer them out for free so moved to Fidelity who now charge nothing for trading and holding funds in JISAs. Otherwise I was perfectly happy with Jarvis XO and the customer service by email was always very efficient.

cloud_dog

Whilst X-O are very basic and do not trade in OEICs (not an issue for me), I would comment that they were one of my few brokers where I could easily execute buy trades during the height of the 'panic' back in March.  The other's, I hold and tried, were less than great results (Fidelity, iWeb, AJ Bell).  Ignoring, the once in a while panic throughput of trades, I am happy with all of my platforms.

msallen

I don't have an ISA with x-o, but do have a SIPP. They are perfectly good at what they do, i.e. provide simple no frills execution of trades on UK exchanges. (Unfortunately I don't have such a good opinion of Gaudi who administer x-o's SIPP)

Thrugelmir

msallen said:

 (Unfortunately I don't have such a good opinion of Gaudi who administer x-o's SIPP)

What issues have you experienced? 

msallen

Only just seen your question sorry Thrugelmir...
I have transferred in two other old DC pensions. The first a couple of years ago when the amount that appeared in my Gaudi/Jarvis SIPP was £1K less than was transferred. When I queried this I was told it was an error and the missing £1K was quickly "found", but without so much as a basic apology.
The second transfer was initiated last September but only completed in January. Gaudi kept claiming not to have received the requisite information from my old scheme, who I kept having to ask to resend it. On the third occasion I asked the old old scheme to start copying me in to prove the emails were being sent (they were), but it still took two more attempts before Gaudi said they were receiving them OK.