📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Printer setup problem

mgfvvc
mgfvvc Posts: 1,293
Part of the Furniture 1,000 Posts Name Dropper
Forumite
I am working away from home and trying to get a laptop to print to a USB attached printer shared from a desktop.
The setup looks OK and I can print a test page, but printing from Word gives the error message "Cannot print due to a problem with the printer setup".
The troubleshooting tool can find no issues.
Both machines are running Win10.
How do I determine what the setup issue is?

Comments

  • neilmcl
    neilmcl Posts: 19,460
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    Download and install the latest drivers for the printer.

    When you say "USB attached printer shared from a desktop", how exactly is the printer connected and installed?
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 255K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.