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Help with Shop Direct please

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Hi all,
I asked a few years ago but no one could help so I'm hoping things have changed.
Just under 5 years ago I entered a DMP with Stepchange which is plodding along happily. All my creditors added defaults to my file that are due to clear Feb 2022. Shop Direct with Very and Littlewoods refused and are marking my credit file with an arrangements flag. is there any way I can get them to backdate a default ?

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