We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Can't log into TSB via browser on Android

I could last night but today I just get this

«13

Comments

  • Neil49
    Neil49 Posts: 3,442 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What browser are you using? 

    Why not use the app? 
  • nottsphil
    nottsphil Posts: 744 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 13 January 2021 at 6:45PM
    Neil49 said:
    What browser are you using? 

    Why not use the app? 
    Duck duck go.

    The app is an absolute Godsend if your phone falls into the wrong hands. In a single click, a would-be identity thief gets what could take hours to determine (if at all) i.e. the owners surname and forename, guaranteed to be correct.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    nottsphil said:
    Neil49 said:
    What browser are you using? 

    Why not use the app? 
    Duck duck go.

    The app is an absolute Godsend if your phone falls into the wrong hands. In a single click, a would-be identity thief gets what could take hours to determine (if at all) i.e. the owners surname and forename, guaranteed to be correct.
    The phone you have locked via pincode/fingerprint?
  • J_B
    J_B Posts: 6,928 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    custardy said:
    The app is an absolute Godsend if your phone falls into the wrong hands. In a single click, a would-be identity thief gets what could take hours to determine (if at all) i.e. the owners surname and forename, guaranteed to be correct.
    The phone you have locked via pincode/fingerprint?
    and presumably the banking app has a password?
  • Neil_Jones
    Neil_Jones Posts: 9,701 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why are we complicating things by using the browser on the phone rather than the app?
  • giraffe69
    giraffe69 Posts: 3,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    if you insist on a browser have you tried another one?
  • It works best on chrome
  • net::ERR_NAME_NOT_RESOLVED is a DNS issue. The domain resolves for me here, so it might have been a temporary issue.
    If it's still doing it, try putting your phone into airplane mode, waiting 10 seconds, then out of airplane mode. Or restart the phone.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    J_B said:
    custardy said:
    The app is an absolute Godsend if your phone falls into the wrong hands. In a single click, a would-be identity thief gets what could take hours to determine (if at all) i.e. the owners surname and forename, guaranteed to be correct.
    The phone you have locked via pincode/fingerprint?
    and presumably the banking app has a password?
    It does but does show the account name without it. Which was their issue it seems.
  • MattMattMattUK
    MattMattMattUK Posts: 12,090 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    DuckDuckGo is not a browser, so you can not be using that. That is also not a the current or a recent build of Chrome from the look of it.
    What browser are you using? 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.8K Spending & Discounts
  • 246.1K Work, Benefits & Business
  • 602.2K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 260K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.