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Gift voucher expiry options
kl_jones2021
Posts: 48 Forumite
Hi there
Christmas 2019 I got a craft Scotland voucher. Super excited I booked in a course right away which got cancelled due to low numbers. I rebooked and it cancelled two more times. All well before Covid. Then COVID hit. They won’t give me a refund but say that I have extend the voucher to end of feb 2021. I have tried to book a course a further 2 times but they don’t go ahead due to Covid. What are my options?
Christmas 2019 I got a craft Scotland voucher. Super excited I booked in a course right away which got cancelled due to low numbers. I rebooked and it cancelled two more times. All well before Covid. Then COVID hit. They won’t give me a refund but say that I have extend the voucher to end of feb 2021. I have tried to book a course a further 2 times but they don’t go ahead due to Covid. What are my options?
So disappointed and will not use them again. Any help appreciated.
0
Comments
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Any rights sit with the purchaser, so if the voucher provider were to refund anyone, it would be them. All you can do is ask them for a further extension.1
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