!!!!!! Burger King!

ListerS

Ok lets make a start by saying I very very rarely eat fast food, that rarely I can count on one hand the times I MIGHT, in a year, be tempted.

So last Saturday, I was shopping(yawn) in Salisbury with the GF, and we decided to partake of a burger from Burger King(sic).

In we went, and attempted to order. I say attempted as this is where the problems started.

I was greeted by a sullen oik with half a ton of pressed steel poking through various parts of what can only loosely be described as a face. Instead of I what I thought may be the welcome of "hello, can I help you?" I got "Wot?"
Without even a smile or rougish grin( I would have laughed if that were the case!)

Now, Im 25, quite close to the age of this amazingly uncurteous lout, but I value and expect customer service from places where I spend my hard earned cash.Age and what looks like an inability to dress ones self or wear anything to prevent contamination of foodstuffs from the seething pustules that were caused by said piercings are not justification for being rude! :mad:

I was so taken aback by this I just ordered my "meals"(more on these in a mo)
and paid for them. I will say that the service was speedy and efficent though.

Now I appreciate that when you open a box for a fast food outlet you dont realistically expect the pristine burger that you see in the photos. I dont think that is possible even though trading standards state you can take food back if it doesnt look like the advertisment.

However I do want somthing that doesnt resemble a cowpat in a bun with mayonaise and a bit of limp lettuce. I could physically feel the E-numbers making me hyperactive as I ate. If it affected me in this way then god knows what it does to kids!

All this fun in what was a clean but shabby environment, I know that they are franchises, but they do have a corperate image to protect, and in the current anti fast food environment, one would have thought they may want to at least not damage it any more by having shabby surroundings.

On my attempt to complain, I was brushed off, without an apology, when I tried to contact their "customer care line" I got another dissaffected youth...ON THE ANSWERPHONE MESSAGE :mad:. I would phone after I have finished work(strict phone policy in building) but their line closes at 5pm ( I dont finish till 6pm) and is totally closed at weekends

I will boycott them forever..but will keep trying to complain.
any other thoughts?

Wig

Well I used to work in one, and I would never eat in one. I hardly ever eat out because you can't see what they have done to the food, and you know their personal hygeine habits are not going to be up to standard!

Wig

One of my fast food outlet colleagues (Legal notice: THIS WAS NOT A BURGER KING) upon serving a beautiful girl who asked for a burger, he decided to "make it himself" and went round the back to personally make the burger. He dissappeared into the store room with it, and made it quite clear to us afterwards that he had added his own sauce or was it seeds.

Another time I was in a fast food outlet toilet having a pee, someone was obviously in the cubicle sitting down. He finished, and flushed (presumably he wiped first) then he walked out the toilet without washing his hands! he was a staff member, no doubt on his way back to the food preparation area.

ENJOY!

RedOnRed

Wig wrote:

then he walked out the toilet without washing his hands! he was a staff member, no doubt on his way back to the food preparation area.

I've seen exactly the same thing in the one with a Scottish name, nudge, nudge, if you know what I mean?

zodiac

Haveing worked in a Pizza Hut I can say that things are no better

scheming_gypsy

RedOnRed wrote:

I've seen exactly the same thing in the one with a Scottish name, nudge, nudge, if you know what I mean?

so thats why their food tastes like crap

ribenagirl

I spotted a dirty employee 'walker' in the toilets of my local branch of Britain's largest supermarket chain - she walked out of the cubicle, smoothed down her lanky hair, then walked straight into the kitchen of the cafeteria (I know because i was so horrified I followed her). I then saw her walking around carrying chopping boards on which various food products were no doubt about to be prepared. I went and complained to Customer Services, who told me that the cafeteria was 'nothing to do with them' as they subcontract it out.

Nice

Jockthearab

RedOnRed wrote:

I've seen exactly the same thing in the one with a Scottish name, nudge, nudge, if you know what I mean?

FYI, the soap in the customer toilets is a pink soap i.e a perfumed soap. The soap used in the kitchen area is a gold colour-it's a stronger soap, (antimicrobial handwash) and the staff in kitchen use a timed system to ensure that they wash their hands at least every 30 minutes.

Mark7799

On the subject of fast foods, my eldest stepson got a job in one of the large chains last summer. A regular fast food eater before that, he hasn't touched one since......

Wig

Welcome to MSE Mark, I live near you too. There is a local board for wales bargains.

Jock,
You must agree that a staff member leaving the toilets without washing hands is not a good or acceptable thing to do. It's because of this that I wash my hands then use my sleeve of my sweatshirt (or dispenser tissue) to open the door with. I was on a 2 week residential course a few months ago, and in the toilets I noticed someone else do this, I had a little chuckle to myself thinking yep I know why you do that. I think though from what I heard and witnessed afterwards, that when this guy went to sit on the loo he lifted the seat and squatted with his shoes on the toilet rim. I saw the foot prints on the rim after he had been. I don't do that but i do wash the seat with wet toilet roll before I sit down. Maybe we are a nation of closet cleanfreaks.

IvanOpinion

I have just come from another board were we are 'discussing' Norovirus (Norwalk). That is the one you keep hearing in relation to cruise ships - despite the fact it is probably the most common illness - some 30million+ cases in America each year.

I have never been able to go back into a swimming pool ever since someone explained that they are responsible for many illnesses. As described to me think about what else is in the pool ... lots of other holiday makers dirty bums ... how many have been suffering from the old montazumas? ... now think about where has the water been that you have just spat out while swimming.

It is so easy to be contaminated and so difficult not to be. I am one of the worst for eating with my hands ... but all it takes is for you to shake hands with the wrong person (I got into trouble once because I refused to shake hands with a client that I had just watched sneeze into his hand ... if you are going to sneeze, at least sneeze into your left hand), touch a stair rail, press a lift button etc. and then rub your eyes, nose or put your hands near your mouth. Personally I think there is far too much hygiene in the 'civilised west' ... we just can not take any little bug that comes along.

The funny thing is that the sort of behaviour people complain about in restaurants is exactly what they do in their own kitchens. One person I know will complain about the least little thing ... I have been in their house ... I would never accept even a glass of water from their kitchen .. about 12 cats that walk (and do other things) all over dishes that are only ever washed when they are next required. As my grandmother used to say 'what the eye does not see the mouth does not taste'.

Ivan