Iron as new from eBay leaking water & broken plug

The_Naked_Ape

I bought an iron (Tefal FV2663) which was described as Used, but still in very good condition.
I looked at the picture and agreed it looked good which is why I bought it (They didn't show the plug!) a few days later it arrived.
When I opened the box I noticed that the plug was broken. Well, I thought, no big issue I can easily replace this, so I tried the iron first filling the tank1/3 -1/2 full with water.
What happened then was if I tilted the iron either forward or back the water started pouring out and I mean pouring as if from a vase, surely this cannot be normal?

I have had a few irons over the years and used a good few belonging to other people, but never witnessed this, please view photos and video clip and give an opinion.


Thank you.

Hugh



https://www.flickr.com/photos/hughhillphotography/50818867951/

Martinaboven

The plug change easy fi

Martinaboven

An easy fix

the_lunatic_is_in_my_head

If it's leaking water like that it's not in very good condition.

Just open a return on eBay selecting that the item is defective and the seller will have to give you a label to return it for a full refund.

mikb

Plug change is an easy fix (and in the absence of other faults, would be my response too), but the eBay seller is a fool for supplying it in that dangerous condition in the first place. It's not like they could say they hadn't noticed. Worth reporting.

LadyDee

I would be lodging a SNAD claim in Paypal (if that is how you paid), especially if this is a business seller they are probably breaking some electrical safety regulation by selling the iron with a broken plug.