Evans Halshaw Warrenty Claim

dipsomaniac

Am all for people taking responsibility for their own actions but it's very easy to fall foul of terms and conditions designed to make a profit for the issuing company.

I know some t&C's are more important than others but there is not enough hours in the day to read all the t&C's we are asked to accept these days

Supersonos

dipsomaniac said:

there is not enough hours in the day to read all the t&C's we are asked to accept these days

"Exclusions:
Damage caused by failure to maintain or consequential damage is NOT covered under this guarantee. Damage caused by weather conditions (flooding/snow/frost etc) Is NOT covered under this guarantee. Failures due to corrosion are not covered under this guarantee. Damage through neglect or vandalism is NOT covered under this guarantee. Not servicing the vehicle to the manufacturers recommendations will invalidate this policy."

Reading this would take you no more than 20 seconds. 

And whilst I agree there are a lot of T&Cs in the world, when you're paying for an expensive warranty which in turn could save you many thousands of pounds in repair bills, you need to find the time instead of complaining and whining after the event.  If you don't, you're just wasting money.

dipsomaniac

I agree with you it's in black and white, doesn't stop you having compassion for the ops predicament.

The sevice didn't highlight the impending gearbox failure.  Also, eems a bit of a coincidence that the leak appeared and failure happened just after the service

AdrianC

dipsomaniac said:

I agree with you it's in black and white, doesn't stop you having compassion for the ops predicament.

Compassion is for the OP's mates. We're here to give them the right answer, not a hug and a cuppa.

The sevice didn't highlight the impending gearbox failure.  Also, eems a bit of a coincidence that the leak appeared and failure happened just after the service

If the leak is because of the garage's failings in servicing, then that would be up to the garage to resolve, not the warranty.

The other question the warranty will ask is when the fluid was last changed. It's not necessarily part of the service schedule, and may very easily have been missed - especially on a 9yo car with an unclear history prior to ownership.

Grumpy_chap

dipsomaniac said:

there is not enough hours in the day to read all the t&C's we are asked to accept these days

The need to maintain vehicle servicing to the manufacturer's schedule is such a common requirement of any vehicle warranty that it does not need anyone to read the T's&C's to know that it is in there.

fred246

The OP has probably made the mistake of driving the car. Driving the car causes wear and tear which won't be covered.

NottinghamKnight

It's odd that the OP delayed servicing when restrictions were less onerous and then decided to do it when restrictions increased. It is an easy get out for the warranty provider but there's no guarantee that a claim would have been successful even if the service had been completed of course.