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Voucher

Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 January 2021 at 10:07AM
    RESOLVED

    I have just tried using the £100 voucher again and the balance has been restored.  I just wish someone at Currys had told me.

    I suspect the issue was a technical one and no human has had any input, it merely needed the system to reset itself.  A bit like a failed payment on an online purchase, it can sit in your pending for days, putting a ghost lock on your money. 
  • Undervalued
    Undervalued Posts: 9,830 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Did you really believe they had "stolen" it? A criminal act which requires the intent to permanently deprive?

    I am not a great lover of Currys, although to be fair you can read stories of customers having issues with most major retailers.

    They may be incompetent, at least a times, but that does not prove any criminal intent!
  • Did you really believe they had "stolen" it? A criminal act which requires the intent to permanently deprive?

    I am not a great lover of Currys, although to be fair you can read stories of customers having issues with most major retailers.

    They may be incompetent, at least a times, but that does not prove any criminal intent!
    It also requires dishonesty.
  • Did you really believe they had "stolen" it? A criminal act which requires the intent to permanently deprive?

    I am not a great lover of Currys, although to be fair you can read stories of customers having issues with most major retailers.

    They may be incompetent, at least a times, but that does not prove any criminal intent!
    Maybe not the right word technicallly @Undervalued but I did feel as though we'd been robbed.  It seems as though Currys is having a bigger than average problem at the moment.  MSE reported on major issues in May last year and their Facebook and Twitter pages have a very high number of complaints at the moment.  Their Trust Pilot rating is 1!
    You weren't robbed either. 
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    To be fair to the OP. At least it was not the usual SCAM / RIPPED OFF in the title.
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • Elmer_BeFuddled
    Elmer_BeFuddled Posts: 312 Forumite
    Fourth Anniversary 100 Posts Photogenic Name Dropper
    edited 8 January 2021 at 3:31PM
    Really think OP should edit their post title to read "Thought Currys had stolen my voucher" instead of "Currys have stolen my voucher"
    I'm writing a book on plagiarism. It wasn't my idea.
  • Twong72
    Twong72 Posts: 20 Forumite
    Fourth Anniversary 10 Posts
    Currys can be hit and miss but overall I would not say they are too bad, had worse experiences with John Lewis and some regard them to be on the top, so its just like anything in this world one minute your good the next you are bad ;)
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