SG Energy and Boiler Cover May 2021

st999

Is it possible to cancel the boiler cover online as I logged into my account and can't see any way to do that?

Hasbeen

st999 said:

Is it possible to cancel the boiler cover online as I logged into my account and can't see any way to do that?

Did you pay all upfront or are you paying by DD?

What does your T&C state?

Who are SG Energy?

st999

Hasbeen said:

st999 said:

Is it possible to cancel the boiler cover online as I logged into my account and can't see any way to do that?

Did you pay all upfront or are you paying by DD?

What does your T&C state?

Who are SG Energy?

Scottish Gas, we don't have British Gas in Scotland.
The boiler cover is free for the first year with SG energy and boiler cover May 2021 and you have to pay by DD but I will never use the boiler cover, it Isn't free anyway as there is a £99 call out charge.
Have you tried reading the T&C on a phone?

Hasbeen

st999 said:

Hasbeen said:

st999 said:

Is it possible to cancel the boiler cover online as I logged into my account and can't see any way to do that?

Did you pay all upfront or are you paying by DD?

What does your T&C state?

Who are SG Energy?

Scottish Gas, we don't have British Gas in Scotland.
The boiler cover is free for the first year with SG energy and boiler cover May 2021 and you have to pay by DD but I will never use the boiler cover, it Isn't free anyway as there is a £99 call out charge.
Have you tried reading the T&C on a phone?

You may think so but your boiler cover is by British Gas.

You will need to call the number on the contract.

st999

British Gas does not exist in Scotland.

Hasbeen

I said  they supply your boiler cover.
That will be the name on your cover. 

When you go online what does it say?

They exist in scotland. They call themselves scottish gas.

Click the scottish gas link below. What does it say to the left of your account? 

https://www.scottishgas.co.uk/apps/home-services/product-catalog/PD?pageFrom=shop