Ppi letter November 2020

Hi there,
I received a letter from lloyds Cardiff saying they are sorry for delay etc but will send a cheque within 28 days. Letter dated 16th November, arrived 4th December, still no cheque. I haven't rung them yet as praying it's legit. Anyone else had such a late response?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Thousands.
  • dunstonh
    dunstonh Posts: 116,342 Forumite
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    Increased lockdowns slowed things up again as call centres closed and staff are back working from home and work taking longer.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Should I ring or hold fire? Just concerned that there will be a deadline by which the cheque must be paid in as was the case with a Barclays ppi payout.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Hold fire.  It will be quicker and less stressful for you.
  • Hold fire.  It will be quicker and less stressful for you.
    Just paranoid that they've made a mistake as goes back years to account I nolonger have. Seemed too good to be true.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    Most PPI redress goes back years to accounts people no longer have.
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