Ppi letter November 2020

99Tash · 4 January 2021 at 1:37PM

Hi there,
I received a letter from lloyds Cardiff saying they are sorry for delay etc but will send a cheque within 28 days. Letter dated 16th November, arrived 4th December, still no cheque. I haven't rung them yet as praying it's legit. Anyone else had such a late response?

[Deleted User] · 4 January 2021 at 1:38PM

Thousands.

dunstonh · 4 January 2021 at 1:59PM

Increased lockdowns slowed things up again as call centres closed and staff are back working from home and work taking longer.

99Tash · 4 January 2021 at 2:03PM

Should I ring or hold fire? Just concerned that there will be a deadline by which the cheque must be paid in as was the case with a Barclays ppi payout.