IFA Charges

BananaRepublic

zagfles said:

As above in my builders example, its dangerous to rely on the experience of just 1 or 2 people you know, they might have had a great service but most businesses will satisfy most of their customers otherwise they won't last long.

When I'm looking at reviews for anything, I always skip to the negative reviews even of those which get great overall ratings, as they can point our potential issues. Often it's trivia, or stuff that is clearly the customer's fault, or people being far too picky, but occasionally real issues, sometimes serious. One or two probably wouldn't be a concern as it might have been one off, but if one issue was a recurrent theme, it might be a cause for concern, even if overall most customers are happy.

I agree, but I don't think most people review their IFA. The FOS site is clearly one port of call.