Keeping a broken TV if refund received

steviep43

AO.com have just agreed and paid a depreciated refund for a TV that broke within less than 3 years (50% back). Obviously I’m very happy with this and expected them to want the faulty TV returned but they haven’t asked for it back. Is this usual? I’m thinking I could now sell it for spares and get some more cash back. 

FYI I can’t fault AO.com they didn’t query it once I had an engineer’s report done so worth pursuing if you’re in a similar position.

Thanks

Undervalued

It depends on the terms of the settlement you agreed to.

steviep43

It’s not been mentioned at any stage. They told me to get an engineer’s report and if they agreed with the findings would refund me. I sent the report and within a day they’d paid the refund to me (I was expecting a fight so was very surprised!) and the email from them merely confirmed the payment. 

I think I’d better check with them in that case, I just wondered if there was any standard practice

davidmcn

Can't see why they'd want it. Their business is flogging boxes containing new tellies, it's not as if they've got a workshop which would scavenge spare parts from broken ones.

IvanOpinion

You should be asking AO whether they want it back or expect you to dispose of it?

[Deleted User]

All you need to do is ask, preferably in writing if they want it returned and if they say no then you can go and do what you wish with it. 

minty777

Curry's would want it back then re sell it as new

Jack_Cork

If they dont want it back charge them a disposal fee as well

mattyprice4004

Jack_Cork said:

If they dont want it back charge them a disposal fee as well

Well that's the most daft thing I've read today - you'd try and charge a 'disposal fee' for something you can sell on, meaning they'd then come and collect it meaning you can't sell on?

Engage brain before keyboard, blimey!

unholyangel

mattyprice4004 said:

Jack_Cork said:

If they dont want it back charge them a disposal fee as well

Well that's the most daft thing I've read today - you'd try and charge a 'disposal fee' for something you can sell on, meaning they'd then come and collect it meaning you can't sell on?

Engage brain before keyboard, blimey!

I've always assumed his posts were tongue in cheek and not to be taken with any seriousness.

There's no legal basis for a disposal fee as the fee isn't caused by the breach. It was always going to have to be disposed of. 

mattyprice4004

unholyangel said:

mattyprice4004 said:

Jack_Cork said:

If they dont want it back charge them a disposal fee as well

Well that's the most daft thing I've read today - you'd try and charge a 'disposal fee' for something you can sell on, meaning they'd then come and collect it meaning you can't sell on?

Engage brain before keyboard, blimey!

I've always assumed his posts were tongue in cheek and not to be taken with any seriousness.

There's no legal basis for a disposal fee as the fee isn't caused by the breach. It was always going to have to be disposed of. 

I really hope so; a good effort if it is!