Odd Argos pending transactions that weren’t me.

Coffeelatte

This evening I received a notification from the NatWest app asking me to accept or decline a transaction for £69.99 from “HRG”. I went into the app and declined it as I wasn’t online shopping or in a shop. Worried, I looked through my recent transactions and in the pending ones there is one from today for £79.98 from Argos. Ive since researched that HRG is Argos and Homebase.

I haven’t been to Argos today, or even in the last few months so I’m really confused. I froze my debit card straight away and then looked in my purse for it and it is still in there, so I’m really not sure how this has happened. I went to Sainsbury’s today and spent £30 but definitely, definitely haven’t visited an Argos shop or its website.
I rang NatWest straight away but they said that I’d need to wait and speak to the NatWest notifications team(?) in the morning. (I rang at about 9pm).

Has this happened to anyone else and will I get the £79.98 back?

Thanks!

[Deleted User]

If it's pending, then you have even lost it yet, so nothing to get back.

If it does go through and it's unauthorised, you just need to dispute it. Whether it's happened to anyone else doesn't matter.

jsmith9

Yes, if you card details have been used without your knowledge you will get it back.

Once you contact your bank they will refund you and also send you a new debit card.