Wickes Bathroom on Finance (12 Months Buy Now, Pay Later) - Right to cancel?

DonRoddy

Hi All,
We recently ordered a bathroom and installation from Wickes paying a 10% deposit and signing up to their buy now pay later finance (through barclays). As the process with them so far has not been great, and one of our preferred local fitters now has more availability - we would like to cancel the Wickes order.

I'd just like to know how to go about this with regards to the finance? With regards to the finance it seems I only had 14 days from when I signed the document to withdraw from the loan. None of the items have yet been delivered, so I haven't yet started paying the loan back - the agreement states that the loan is released once goods are delivered.

I am a bit confused as to what happens when I cancel. Would this affect the loan because it is now beyond the 14 day cooling off period, even though I have had nothing delivered yet? 

grumbler

My understanding is that it's 14 days since signing, not since receiving any money/goods.

Regardless, I can imagine (not sure) that the finance agreement is separate. Even if you can cancel it, you might have to pay cash for the bathroom if Wickes don't agree to cancel.

I think 'Consumer Rights' board is a better place for this sort of question.