NISSAN main dealer wont accept rejection or fix vehicle

45help

I purchased a brand new Nissan Navara at the end of 2017 with a 5 year warranty, and on day 1 it went back to the garage. Over 25 times later, a 3 year old complaint with Nissan UK, many major engine components replaced including the engine, a 2year old case with the Motor ombudsman, and now Nissan main dealers have banned me from their garages and Nissan UK wont speak to me. Plus the vehicle still doesnt work with power loss, oil leak, fuel leak etc.

Any help out there - as Nissan have voided the warranty, seems I will never get a replacement(cannot afford to trade it in! as have lost too much money on this one!)

daveyjp

If the record is as you describe go legal.

ontheroad1970

I rather suspect that we need more information

AdrianC

Was this a business purchase?

[Deleted User]

45help said:

I purchased a brand new Nissan Navara at the end of 2017 with a 5 year warranty, and on day 1 it went back to the garage. Over 25 times later, a 3 year old complaint with Nissan UK, many major engine components replaced including the engine, a 2year old case with the Motor ombudsman, and now Nissan main dealers have banned me from their garages and Nissan UK wont speak to me. Plus the vehicle still doesnt work with power loss, oil leak, fuel leak etc.

Any help out there - as Nissan have voided the warranty, seems I will never get a replacement(cannot afford to trade it in! as have lost too much money on this one!)

For posterity.

marlot

45help said:

I purchased a brand new Nissan Navara at the end of 2017 with a 5 year warranty, and on day 1 it went back to the garage. Over 25 times later, a 3 year old complaint with Nissan UK, many major engine components replaced including the engine, a 2year old case with the Motor ombudsman, and now Nissan main dealers have banned me from their garages and Nissan UK wont speak to me. Plus the vehicle still doesnt work with power loss, oil leak, fuel leak etc.

Any help out there - as Nissan have voided the warranty, seems I will never get a replacement(cannot afford to trade it in! as have lost too much money on this one!)

Sounds like there is a lot that's gone on here.  For you to be banned suggests you've lost your cool?  Perhaps understandable, but equally they have rights too.
Check whether you have legal cover on any of your insurances that might help?
You will still have rights, but I suspect it will be very expensive to use them - solicitors etc.
It may be better to draw a line under the whole saga and send it to auction?

Belenus

Nissan main dealer wont accept rejection or fix vehicle

I thought he died in South Africa in 2013.

AdrianC

The old jokes are... old.

It's raining Datsun cogs...

scot22_2

Commercial organizations dislike publicity.  Contact  motoring mags or sections in newspapers.

Supersonos

45help said:

I purchased a brand new Nissan Navara at the end of 2017 with a 5 year warranty, and on day 1 it went back to the garage. Over 25 times later, a 3 year old complaint with Nissan UK, many major engine components replaced including the engine, a 2year old case with the Motor ombudsman, and now Nissan main dealers have banned me from their garages and Nissan UK wont speak to me. Plus the vehicle still doesnt work with power loss, oil leak, fuel leak etc.

Any help out there - as Nissan have voided the warranty, seems I will never get a replacement(cannot afford to trade it in! as have lost too much money on this one!)

You should have tried to reject it after a few weeks, not a few years.  The fact you say Nissan main dealers have banned you makes me question your conduct.

Even if you go legal and win, any payout would be minus three years' useage.

[Deleted User]

What do you actually want? How much money? New car?