I owe an old bank account £216 from a cheque from 2017 that claimed money back.

alisha-tilly

I wanted to know if anyone had any advice or could help? I have recieved a message from an old bank account (I switched bank accounts last year from santander to M&S) which states that I owe them £216 because of a cheque that was cashed incorrectly in 2017. The cheque over all was for over £800, however the fraud team have looked into it and said that the reason for this is the company didn't take their 'cut' from the money I was given. I have no way of providing evidence for this as it was years ago. However I feel that this is a bit dodgy and that I do not owe them money. 

[Deleted User]

What company didn't take what cut from the money?

[Deleted User]

2017 definitely wasn't 'years ago', switching banks the year later means that it's all in a recent timeframe, bank/financial paperwork should be retained for several years, the businesses involved would be able to send you account documents surely.

JGB1955

Is this a PPI claim (or something similar) that you made through a third party?  If so, you probably DO owe the third party the fee agreed when you signed up with them.

dunstonh

The cheque over all was for over £800, however the fraud team have looked into it and said that the reason for this is the company didn't take their 'cut' from the money I was given.

What fraud team? (i.e. who told you)

What do they mean by "cut"?

because of a cheque that was cashed incorrectly in 2017.

I assume you mean presented rather than encashed.    However, what do you mean by incorrectly?   

However I feel that this is a bit dodgy and that I do not owe them money. 

Who is saying you owe them money?