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Flooring

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Hi has anyone ever had click LVP fitted. I payed for this flooring and separate for fitting and this is the marks that is left on the floor only after 4 weeks and following correct cleaning protocols. Would you get back in touch with the company is there’s fault with the floor or is it something I’m doing wrong. 
The flooring and fitting cost me a lot of money to look like this after 4 weeks.

Comments

  • Photos?

    And what caused the marks?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 19 December 2020 at 10:48AM
    Looks to me that something harsh has been spilt there or some product used incorrectly to clean something up, particular if they've only appeared weeks after the floor was installed. Is the floor in the kitchen?
  • Photos?

    And what caused the marks?
    Photos are already attached and I don’t know they just kept appearing it’s in a kitchen but it’s all over even in areas we don’t use.
  • neilmcl said:
    Looks to me that something harsh has been spilt there or some product used incorrectly to clean something up, particular if they've only appeared weeks after the floor was installed. Is the floor in the kitchen?
    It’s all over the floor though even in area that we don’t use yet. I have cleaned floor as per LVT guidance. 

    There was a little mark the first day it was installed I thought that would just be something or nothing but now it is all over. Yes it’s in the kitchen the flooring stated it could be used in kitchens. 
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 December 2020 at 12:16PM
    What type of LVT flooring was it, Was it glued down or click together stuff. If the former it could well be adhesive residue, possibly got on the fitters clothes or shoes and he's managed to transfer it on parts of the floor when he was laying it.
  • fizzgog
    fizzgog Posts: 43 Forumite
    10 Posts First Anniversary Name Dropper
    Looks like damp coming through to me ... whats under it? Did you put  DPM under it?
  • fizzgog
    fizzgog Posts: 43 Forumite
    10 Posts First Anniversary Name Dropper
    And trouble is regarding how you've done it, shop will not guarantee it if they're fitters haven't fitted it, and the fitter will only guarantee his fitting.
  • fizzgog
    fizzgog Posts: 43 Forumite
    10 Posts First Anniversary Name Dropper
    Just read you noticed it on the first day? Strange?

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