problems transferring money to Raisin

Thrugelmir

MiserlyMartin said:

I opened a new 0.8% account with Raisin yesterday. Lloyds bank blocked the transfer for the opening deposit. I had to wait 1 hr and 15 mins on hold to their fraud lines for them to answer. The adviser checked the details then put the payment through. This was last night. The money has still not hit the raisin account which is worrying! Raisin website says you might have to wait until the next day to see a payment in. This was a faster payment ( or was supposed to be). Lloyds bank customer services say they are unable to see the sort code and account number of the payment made so I can't confirm it has been made to the right account and there is nobody they can transfer me to to check it. I advise people to avoid both of these banks!

Raisin are not a clearing bank. Hence why transfers are not immediately recorded.