HSBC Advance account - £12 M&S dine in voucher

veryintrigued

T&C's

These terms and conditions (the “Offer Terms”) govern our 

‘Purchases Reward’ offer. The offer lasts for the Offer Period 

described in these Offer Terms, and applies only to the HSBC 

Visa debit card identified in the email extending the offer to you 

(the “Eligible Debit Card”). These Offer Terms apply in addition 

to and should be read together our Personal Banking Terms and 

Conditions and Charges. 

The Reward is a £12 Marks and Spencer ‘Dine in for 2’ electronic 

voucher. There are no substitutions for this voucher or cash 

alternative.

In these Offer Terms “we, us or our” means HSBC UK Bank plc.

 

1. Am I eligible?

You are eligible for the ‘Purchases Reward’ offer described in 

these Offer Terms only if:

 a) you have received an email personally addressed to you 

from us extending the offer to you (this offer is not made 

to anyone other than the addressee of this email);

 b) you hold an HSBC UK current account in your sole name 

(i.e. it is not a joint account); 

 c) you are aged 18 years or over;

 d) you are resident in England, Wales, or Scotland. Residents 

of Channel Islands, Isle of Man, Northern Ireland and non-

UK addresses are not eligible; and

 e) you are not an employee of the HSBC Group. 

If prior to receiving the Reward you cease to meet any of these 

eligibility criteria you will cease to be eligible for the Reward.

2. What do I need to do to get the Offer Payment?

To receive the Offer Payment you must meet the eligibility criteria 

and you must make a minimum of twelve separate qualifying 

purchases in the UK using your Eligible Debit Card within the 

offer period from [17 December 2020] to [17 January 2021] 

inclusive (the “Offer Period”). 

Each of the twelve qualifying purchases made during the Offer 

Period must be approved at the point of sale and each purchase 

must be debited from your account prior to the end of the Offer 

Period. 

Unless otherwise explained in these Offer Terms, a “qualifying 

purchase” is any debit payment purchase on your Eligible Debit 

Card during the Offer Period excluding the following transaction 

type (which do not count for the purposes of the offer):

 • Gambling transactions (including but not limited to: 

betting, track, casino or lotto/lottery transactions)

We will determine whether any individual transaction falls within 

this excluded category. 

All qualifying purchases must be made on the Eligible Debit Card 

and debited during the Offer Period. If your Visa debit card is 

registered as lost or stolen at any point during the Offer Period, 

some transactions may be voided or cancelled as part of this 

process and if so these will not count as qualifying transactions. 

To receive your reward, you should not change your email 

marketing preferences until after you have received the reward.

3. The Offer Payment

If you are eligible and meet the requirements of these Offer 

Terms (see sections 1 and 2), our partner the Marketing Lounge 

Partnership (MLP) will send you a ‘thank you’ email with 

instructions on how to claim your reward within 14 working days 

of the campaign closing on 17 January 2021. The Redemption 

terms stated below will apply.

4. General terms

This offer is personal to you and is not transferable. Please do 

not forward the email to anyone else as it is not possible to 

transfer the benefit of this offer. 

We reserve the right to withdraw, alter or replace this offer at 

any time. We will give notice on our UK website at www.hsbc.

co.uk/current-accounts/products/ to withdraw, alter or replace 

this offer. 

To view our privacy notice please visit https://www.hsbc.co.uk/

privacy-notice/

Offer Terms and Conditions

HSBC UK Bank plc. Registered in England and Wales number 9928412. 

Registered Office: 1 Centenary Square, Birmingham B1 1HQ, United Kingdom. 

Authorised by the Prudential Regulation Authority and regulated by the Financial 

Conduct Authority and the Prudential Regulation Authority under reference 

number 765112.

Customer Information: PO Box 6201, Coventry CV39HW. DCP85 ©HSBC Group

veryintrigued

Redemption terms:

1. You have 30 days from the receipt of your ‘thank you’ email 

to claim your reward. After you have claimed your reward 

you have a further 24 months to use it.

2. HSBC reserves the right to cancel, suspend, or amend this 

offer where it becomes necessary to do so.

3. You will receive a £12 M&S eGift card to use on the M&S 

Dine In deal. You can spend your £12 eGift on any items in-

store or online. If your chosen items’ combined value is more 

than £12 you will be required to pay the difference. If your 

chosen items’ combined value is less than £12 the balance 

will remain on the eGift card and can be used towards 

another transaction.

4. Cannot be exchanged for cash or used to pay for M&S Bank 

services, products or outstanding card balances, made to 

measure shirts, personalised cards or M&S energy or to buy 

another Gift Card or e-Gift Card.

5. Can be used in all M&S stores in the UK and Channel Islands, 

including outlet, railway, motorway and airport stores but not 

in BP Connect stores.

6. Gift Cards or e-Gift Cards are valid for 24 months from the 

last transaction (transactions include balance enquiries).

7. Any remaining balance will be cancelled on expiry of the 

validity period.

8. Cannot be returned or refunded, except in accordance 

with your legal rights, for example in the event they are not 

satisfactory quality.

9. Should be treated as cash, M&S will not accept liability if 

lost, stolen or damaged.

10. The “Promoter” is HSBC UK Bank plc of 1 Centenary Square, 

Birmingham, B1 1HQ. The “Supplier” is The Marketing 

Lounge Partnership of The Cow Shed, Walnut Tree Farm, 

Lower Stretton, Cheshire, WA4 4PG. The “Issuer” is Marks 

and Spencer plc Waterside House, 35 North Wharf Road, 

London W21NW UK.

11. Neither The Marketing Lounge Partnership nor HSBC UK 

Bank plc undertake responsibility or liability for any goods 

sold or offered for sale or any works carried out by any third 

parties’ suppliers and provide absolutely no direct or implied 

warranties for the services provided.

12. These terms and conditions and any disputes arising from 

these terms and conditions are governed by the laws of 

England and Wales and the exclusive jurisdiction of the 

Courts of England and Wales.

13. M&S terms and conditions apply and can be found here 

(https://www.marksandspencer.com/c/help).

14. If you have any queries regarding this reward or any of 

the other rewards, you can contact The Marketing Lounge 

Partnership support team on behalf of HSBC UK using the 

following methods:

• Call them on 01565 831126

How to redeem:

1. When you receive your ‘thank you’ email, accept the reward 

terms and conditions, and select Reveal my reward

2. A link to view your eGift card will be revealed on the next 

page.

3. Visit an M&S store. 

4. When you’re ready to make your purchase, present your eGift 

card at the checkout, either on your device or as a print out.

veryintrigued

Finding my card might be harder than fulfilling the T&C's!!

deadendwaterfall

And no doubt we'll get a duplicate thread on this from a member of MSE staff very shortly......

Excellent sounding offer though, I must say.  

dggar

deadendwaterfall said:

And no doubt we'll get a duplicate thread on this from a member of MSE staff very shortly......

Excellent sounding offer though, I must say.  

Certainly pushing the boat out here:-
Quote from the eMail sent to me:-

"Just make 12 purchases*1 which are debited from your account by 17 January 2021, and we’ll send you an M&S Dine In voucher worth £12."

soulsaver

Just done my 12 DCs transactions...

MDMD

I wonder how they determined who gets the offer. I had one from them a month or two ago offering me £10 cash if I used my DC 5 times via Apple Pay, but I didn’t get this one.

kaMelo

I haven't got this one either, not yet anyway.
I did however get one last month offering £10 if I switched from a physical secure key to a digital one by 20th Dec. I guess they want rid of all the old physical secure keys.

Katiehound

I haven't had this offer... or any previous ones come to that!
Somehow they don't like me!!- maybe because I don't use my debit card!

veryintrigued

Katiehound said:

I haven't had this offer... or any previous ones come to that!
Somehow they don't like me!!- maybe because I don't use my debit card!

I can't recall having a debit card.

When I got the offer I went online to reorder (a lost one) the app suggested there was no lost one to reorder.

Hence I had go onto chat to order one.

I haven't had any other offer either.

General_Grant

Katiehound said:

I haven't had this offer... or any previous ones come to that!
Somehow they don't like me!!- maybe because I don't use my debit card!

I did have the offer and I had not used my debit card.  So checked I knew the PIN just in case and used it to spend £1 in a shop today (contactless).
Did receive the earlier offer for moving away from using the secure key but didn't take them up on that one.