We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
Final Bill after switching
On 10th March, I switched my energy supplier from EDF Energy to British Gas using the cheap energy club.
On 10th December I received an email from EDF saying that my final bill was ready and that I could view it online. When I tried to do that, the EDF website said that I do not have an account with them. The online access is shutdown after 180 days. On 14th December, I received a paper copy of the bill stating it covered the period 5th Feb to 10th March. I have no means of checking the information.
Can it be right to receive a bill 9 months after I switched? Do I need to pay it?
Can it be right to receive a bill 9 months after I switched? Do I need to pay it?
0
Comments
-
Yes you do need to pay it - you used the energy.
TBH it was up to you to try chasing a bit harder rather than hoping you could get away with it - after all you could have checked your online account for up to 180 days
Unfortunately they cant be compelled to pay you the £30 compensation because your switch happened after May this year but I'm afraid the bill is down to you.Never under estimate the power of stupid people in large numbers0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 347.9K Banking & Borrowing
- 252K Reduce Debt & Boost Income
- 452.2K Spending & Discounts
- 240.4K Work, Benefits & Business
- 616.5K Mortgages, Homes & Bills
- 175.4K Life & Family
- 253.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards