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GAME

litesnip
litesnip Posts: 9 Forumite
Sixth Anniversary Combo Breaker First Post
in Consumer rights
Hi.  Placed an order from GAME.co.uk 3 weeks ago and they state 1-2 days delivery for it to arrive instore.   After checking my account it still shows as unshipped.  Theres no customer services you can phone. No live chat.  Anybody else experiencing no delivery's with GAME?  Because after reading trust Pilot reviews it's shocking.   Makes me wonder that they will also be going under.   
I'm having to get refund via PayPal 

Would like to hear other people's experiences. 

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What did you order, not one of the new Xbox series X or a PS5 by chance?
  • litesnip
    litesnip Posts: 9 Forumite
    Sixth Anniversary Combo Breaker First Post
    neilmcl said:
    What did you order, not one of the new Xbox series X or a PS5 by chance?
    No, was some ps4 games and controller for my son.   
  • born_again
    born_again Posts: 23,075 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    litesnip said:
    Hi.  Placed an order from GAME.co.uk 3 weeks ago and they state 1-2 days delivery for it to arrive instore.   After checking my account it still shows as unshipped.  Theres no customer services you can phone. No live chat.  Anybody else experiencing no delivery's with GAME?  Because after reading trust Pilot reviews it's shocking.   Makes me wonder that they will also be going under.   
    I'm having to get refund via PayPal 

    Would like to hear other people's experiences. 
    Well 3 weeks ago we were still in a lockdown and pretty sure Game does not fall in the list of "essential retailers" that were allowed to open. So even if they state 1-2 days to store, then that at best will be from when 2nd lockdown broke 02/12.
    Have you been to the store to see if goods are there?
    Life in the slow lane
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