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Direct Group mortgage protection insurance
Chickengang
Posts: 3 Newbie
Hi, has anyone else had any trouble with Direct Group (part of Uris Group) ? Redundancy mortgage protection insurance claim submitted in March (non COVID). Haven't contacted me once, I've initiated all communication and basically been fobbed off with excuses and (from my understanding) lies with every conversion. Ombudsman involved at earliest opportunity. Company agreed with ombudsman that I'd been unfairly treated in October. No communication with me or ombudsman since then !!! This policy has cost me approximately £12K since taking it out in 2008 and the company don't want to know. I can't believe how they have treated me is even legal !!
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Comments
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You would probably be better posting in the insurance section rather than the missale section.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.1
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