Refund to closed credit card

I’ve been refunded for a concert that’s been cancelled onto a barclaycard I closed over a year ago. They’ve said that the refund will bounce straight back to ticketmaster but ticketmaster are saying that barclaycard will be holding the funds and that they cannot claim the refund back or refund me on a different card. Has anyone had a similar experience? I don’t know what to do. 

Comments

  • JGB1955
    JGB1955 Posts: 3,790 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Contact Barclaycard and ask them to send the refund to your bank account.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • J_B
    J_B Posts: 6,717 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Similar happened to me with whoever 'owned' the ASDA credit card, was it Creation?
    I phoned them and they returned it to the bank account that the DD was originally linked to.
  • hillcats
    hillcats Posts: 899 Forumite
    Part of the Furniture 500 Posts Photogenic
    I’ve had issues like this on a few occasions (fraud, I think they all were) with a CC and that card number was stopped / closed and a new card and 16 digit number was issued. I then had to return something and was obviously unable to produce the original paid with card, but on one occasion had both statements to show and refund processed, and the other just refunded to old CC number with was automatically credited to the new account!
    ORIGINAL MORTGAGE AMOUNT £106,454.00 (Started Sept 2007)
    NOV 2021 O/S AMOUNT £1,694.41 OUR DEBT REDUCED BY £104,759.59 by std regular, over-payments & off-setting.
    BofE +0.19% Tracker Repayment Offset Mortgage Discounted Sept 07-10 then increased to BofE +0.62% until 2027
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