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HSBC mobile app
rl1
Posts: 98 Forumite
Has anyone else having a problem with this. I tried to open it today and it's saying I must update to a new version but the new version says it is not compatible with my device. I am really regretting switching to them if I have to use the website for online banking as it's an absolute pain which is why I was using the app.
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Comments
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It was ok for me just now#660
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It's ok for me too.0
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What device are you using? The iPhone version has last been updated 3 weeks ago and is working fine for me.
Is your device on the latest software level?0 -
As above what device & O/S version are you running.
As often older devices & software versions stop being supported as they are no longer supported by Apple/Google for security updates.Life in the slow lane0 -
It's a Huawei tablet. I checked the android version which is 8 so should be OK.0
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Sounds a case for HSBC support then0
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Yes, I'll try tomorrow and see if I can last longer than the 20 minutes I spent on the phone today.0
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Seems to be a bug, several reports on twitter and Play Store reviews.
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Was the app downloaded from Huawei App Gallery or Google Play Store?
Shouldn't be a difference, however, you never know.0 -
It was Google play store.0
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