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Credit card action

I just want to thank all who replied to my Virgin issues post.  I have sent Virgin a request to continue the account online and for paper statements.  Although I agree with the statements about technology, I just feel that it should work for us, not the other way round.  Virgin are only taking this action because it suits them, not their customers!  I live 'out in the sticks' and often all devices fail to receive signals.

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