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Lost RM Signed for parcel, refunded buyer, RM claim but only received a book of stamps
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Thank you very much. I'll reply to them and hope they confirm they've made an error. Will update this thread with what they come back with. Thanks again.mimi1234 said:customerresolution@royalmail.com is the one I used. Hope I am not doing anything wrong by putting that email address in. They sorted it out in no time. Before that it was emails to another email address who kept telling me to clear off.0
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