Paypal Login authentication and invalid mobile number

Rocketeer

RobsterRulz said:

@kaMelo the messaging service only works if you can login, which doesn't help. 

Yes, not helpful at all. I have noticed with other companies, you can communicate by email but what they do is ask you to verify your identity by answering security questions. After your identity is confirmed, they can proceed with dealing with the query.

Zellah

However, I do agree there has to be an additional way to update the mobile number in case the remembered device is a laptop that has stopped working.

There is. You simply call PayPal UK support on 020 8080 6500 to update your details.
https://www.paypal.com/uk/webapps/mpp/how-to-use-paypal-here#:~:text=If you have any questions,PayPal Here community support page.

jsmith9

Yes, you can certainly call them as much as you want and to your heart's content. Just as long as you don't expect an answer....