Attempting to appeal a Park Direct UK Ltd Charge Notice

Diazole

I am attempting to appeal a charge notice sent by "Park Direct UK Ltd" but i'm struggling to find a way to appeal.
Their website only takes payments and nowhere mentions appealing, not even on the NTK they sent. Is the only way to appeal to send them a recorded delivery letter?

Umkomaas

Can we see redacted NtK please - both sides, but leave dates showing. Otherwise you're asking us to guess.

Whatever, you never send 'recorded delivery', now known as 'signed for'. Many PPCs refuse to sign for such. Then they have proof your appeal wasn't delivered. Think about it!

Diazole

The car parked for literally 2 minutes at a local mechanics garage, it wasn't in a bay because they were all full and the signage behind the bays state they are all for the customers of the garage. The notice says the contravention was "Unauthorised parking at a location that had the terms of parking clearly displayed on the warning signs" however, the only signs near the bays were "Customer parking only".

It's a company car and this is the letter they sent, it's single sided and doesn't say anything about appealing. The reason I said recorded delivery is because the postal payment section says they accept them, so presumably they must sign for them?
The notice serve date was 01/12/2020 and the contravention date & time was 26/11/2020 11:24.

KeithP

As you say, that PCN makes absolutely no mention of any way of appealing the Charge.

This contrary to the IPC's Code of Practice which on page 33 says:

The Notice to the Driver must:
.
.
.

(j) inform the driver of the period in which they may appeal to the Operator identify the

process and advise the driver that once this process is exhausted, the driver can

appeal to the Independent Appeals Service for a review of the decision.

That IPC CoP extract is for a NtD. Similar requirements are specified for NTKs and NTHs but in a far less clear manner.

Appendix 5, which for some reason is not page numbered, in that CoP shows an example of a NTK. It appears to include much more information than you have received.

I wonder if your single sided document should in fact be double sided but half the info is missing?

nosferatu1001

I didnt think the IPC required the NtK after a NtD to allow an appeal. 
OP - was there a charge on the windscreen? yes or no. If you dont know find out

Redx

As it's a company vehicle , they are currently liable , not you , like this thread

https://forums.moneysavingexpert.com/discussion/6204252/i-received-a-pcn-for-my-work-hire-vehicle/p1

They should do their job under POFA and name the lessee , not pass it on to you to deal with

The reverse of the ntk should have the appeal details for the registered keeper who they sent it to , which is your company , not you

I suggest you read the bottom of the first post of the newbies FAQ sticky thread near the top of the forum , reading the Edna basher advice

The company should deal with this PCN , not you , due to an 8 year old law named POFA

So incompetence by your company

Ps , stop telling everyone who was driving , because we are wasting our time if you do

KeithP

nosferatu1001 said:

I didnt think the IPC required the NtK after a NtD to allow an appeal. 

Yes, you are right. Their suggested words in a NTK following a NTD includes:

At the time that the charge was incurred, a Notice to Driver was affixed to the vehicle. This offered the driver the ability to appeal within 21 days from its imposition. This opportunity has now lapsed and we regret the ability to appeal against this charge is no longer available.

But either way, it looks like a lot of information is missing - a whole second page perhaps.

Diazole

Thank you all for your input, I have a feeling my workplace has only scanned one side of the letter and passed it onto me as you can see by the picture that it's not aligned correctly and it's in black & white. I'll find out ASAP.
There was no notice on the windscreen.

Redx

Diazole said:

Thank you all for your input, I have a feeling my workplace has only scanned one side of the letter and passed it onto me as you can see by the picture that it's not aligned correctly and it's in black & white. I'll find out ASAP.
There was no notice on the windscreen.

I agree , it's a scan of one side only

But they should be dealing with it , not passing on a scan

Read the thread I linked

BrownTrout

appeals go to Park Direct LTD PO BOX 4777, Iver, SL1 0BX

Coupon-mad

Yes, as it says on the back.  Your company know to name you as hirer/lessee (using the transfer slip on the back), yes? 

They aren't stupid enough to just pass it to you are they?  Hopefully they HAVE filled in the slip to give your name and address and have just shown you a photocopy as a courtesy, knowing that the PPC must now write to you...if your company has done it right.